Hisense TV Not Connecting to WiFi? Find Easy Fixes Here

Did you turn on your Hisense TV and fail to connect it to WiFi? If yes, I can relate to the frustration that follows. There can be many reasons for your Hisense TV not connecting to WiFi. I have tried my luck with multiple solutions to find out why my Hisense TV won’t connect to WiFi. 

Together, we will look into all the possible scenarios leading to WiFi connection problems. 

You may try to ensure a few simple solutions if you cannot connect your Hisense TV to WiFi. It may be due to your TV having no internet access, an unsuitable location of your WiFi router, chances of external signal interference, and the possibility of you using the guest mode on your Hisense TV. 

If you are a non-techy person, the above mentioned issues might have added to your anxiety. However, I can save you from the hit and trial method by breaking down the different scenarios and going through each solution. Most often, the reason behind Hisense TV not connecting to WiFi is no internet access. 

By the end of this article, you will be able to get rid of your worries about internet connectivity problems on your Hisense tv.

You might wonder how to determine which of the described scenarios could be true in your case. The good news is that you can solve each problem by trying a few simple steps. Before we dive into the different possible scenarios and their solutions, let’s look at the internet connection options for your Hisense TV. 

Connecting Hisense TV to the Internet 

Hisense TV is widely popular for its pleasing colors and affordability. While many techy enthusiasts look into technical details before buying a TV, some overlook the importance of technical specifications. If you wonder how you can connect your Hisense TV to the internet, there are two ways to do that. You may opt for a wired connection or WiFi. 

Both the options have their pros and cons. Wired connections are generally more stable and reliable than wireless internet. WiFi connections often face connectivity issues due to the router’s position, signal interference, connection overload, and weak signal strength. 

To avoid connectivity problems down the road, it is crucial to test and position your internet device correctly when setting up your Hisense TV. You may seek expert assistance to establish a stable internet connection. 

Why Won’t My Hisense TV Connect to WiFi? 

Getting back to where it all started, you may need to check a few things before trying the big solutions. Electronic devices can be tricky to understand. I have spent years troubleshooting my home appliances. While this is true, I still end up facing problems with no solutions at hand. 

The first thing you need to ensure is patience. You may need to try different solutions to resolve the issue. To find out why your Hisense smart TV is not connecting to WiFi, you may check the following things first. 

Why Won't My Hisense TV Connect to WiFi? 

Check Your Internet Connection 

When you face internet connectivity problems with your Hisense TV, you should start by checking your internet connection. There are multiple ways to check the quality of your internet connection. You may begin by reviewing the other devices connected to the same WiFi. Try browsing some URLs, using social apps, and playing YouTube videos. 

If your other devices are working fine, you may have a green flag about the speed and quality of your internet connection. Conversely, any lags in streaming videos or browsing web pages may indicate a poor connection. 

Check the WiFi Range 

Many households place the WiFi routers in hidden places away from the TV. While it may save some clutter, it can cause range issues. You may want to check the WiFi range if your internet connection works fine. To check the range, see if your WiFi router is far from the TV. If yes, move it closer to your Hisense smart TV and recheck the connection. 

You can also check the signal strength of your WiFi on your TV screen. If the signals seem to fluctuate every once, it may be an indicator of poor signal strength. If your Hisense TV fails to scan your WiFi, it may be an obvious sign of poor WiFi range. 

Rule Out the VPN Connection 

It may be rare, but if your TV uses a VPN connection, you may face problems connecting to WiFi. VPN connections use proxy servers to establish an internet connection. It may help you access some of the region-restricted websites. However, proxy servers can interfere with your local network connection. 

You may want to check and rule out the use of a VPN connection before proceeding to troubleshoot. 

Check the TV Firmware Version

If any of the above ways fail to help, you may check the Hisense TV firmware version. Smart TVs undergo system updates periodically. Your TV may ask you before updating the firmware. If you skip the updates, you may be exposed to a few system bugs and internet connection problems. Your Hisense TV must have the latest firmware version. 

If the TV runs on an old firmware version, you may not be able to connect your TV to a WiFi source. To ensure your system is up to date, you may press the settings button on your Hisense TV remote, go to ‘All’, navigate to ‘About’, and then ‘System Update’. Now, press ‘Detect’ to get the latest firmware version. 

How to Connect Hisense TV With WiFi? 

You can try several tested methods to eliminate your Hisense TV internet connection problems. I have tried these solutions on multiple devices. All the methods are easy to understand and apply. 

Try Restarting Your Hisense TV

Before you panic, you may want to restart your Hisense TV. More often, Hisense TV WiFi issues resolve by restarting it. Hisense TVs come with the VIDAA U OS that offers an Android-like interface and functionality. Like Android devices, you may face software problems on rare occasions. 

These problems may include bugs, internet connectivity problems, operating systems apps, etc. To ensure your OS is not planting any bugs for you, you may restart your Hisense TV. Once done, try to scan your WiFi connection again and connect to it. The problem may go away.

Restarting your Hisense TV can re-enable the available network connections to pair with your TV. It can also fix other bugs, including app crashing issues.

Try Unplugging and Plugging Your Hisense TV  

If you just went up to check if we have already talked about this, the answer is no. Restarting your Hisense TV and trying to plug it in again is different. While restarting your TV may clear the software bugs, plugging off and on can resolve the voltage issues. Occasionally, voltage fluctuations may lead to poor or partial functioning of electronic devices. 

For a non-techy person, it may be difficult to analyse the voltage problems. To save yourself from complications, you may simply unplug your TV and plug it back in after a while to work around such problems. 

Here’s how you can do it:

  1. Turn off your Hisense TV using the TV remote or power button. 
  2. Unplug the power cable from the socket.
  3. Wait for 1 minute before plugging the cable back into the socket.
  4. Once plugged, turn on your TV.
  5. Check the WiFi connection settings of your Hisense TV to see if the problem is resolved. 

You can resolve your WiFi connection problems following the listed steps above. If the problem of your Hisense TV not connecting to the internet persists, you may want to opt for other methods. 

Try Unplugging and Plugging Your WiFi Router 

If the unplug-plug solution does not work on your TV, you may apply the same rule to your WiFi router. Hisense TV problems with WiFi often result from router problems. While it may seem like a long shot, unplugging and plugging back, your WiFi device often does miracles to your internet connection. Most ISPs also recommend this practice every once a few days.

Try Unplugging and Plugging Your WiFi Router 

Here’s how you can do it:

  1. Turn off your WiFi device using the power button.
  2. Unplug the cable from the outlet. 
  3. Wait for 1 minute before plugging the device back in.
  4. Plug in your WiFi router by inserting the power cable to the outlet.

This method can also be helpful for your Hisense TV not finding WiFi. Restarting your router can resolve connection problems resulting from signal interference and voltage issues. 

Perform a Network Reset on Your Hisense TV 

Working out a solution for your Hisense TV WiFi problems can be frustrating. You may try many ways only to end up where it started. If none of the above methods resolve your Hisense TV internet connection problems, you may need to try the hard way. While this may be valid, the hard way is not so hard. 

When I tried it for the first time, it took me some time to understand how to do it. Over the months, I applied the same methods on a couple of other devices to resolve internet connection problems. Hisense TV connected to WiFi but no internet? It is also one of the annoying problems I encountered.

Here, I have listed a breakdown of all the steps to help you network reset your Hisense TV. 

  1. Open the main menu of your Hisense TV using the remote.
  2. Locate Settings and access the menu. 
  3. Click on General settings from the menu.
  4. Choose Network Status on the next screen. 
  5. You will find the Network Reset option.
  6. Select the Network Reset option.

Following the steps mentioned above, you can network reset your Hisense TV within a minute. Before you try it, you must ensure that you use the official remote control (which arrived with your Hisense TV) to avoid any problems. 

Try Using an Ethernet Connection 

If the WiFi connection problem persists, you can rule out the underlying issues using an ethernet connection. An ethernet cable is a wired internet connection directly attached to your Hisense TV. It offers better stability than wireless network connections. Using an ethernet connection can rule out the possibility of network source issues. 

To establish an ethernet connection with your Hisense TV, you need an ethernet cable to connect your WiFi router to your TV. The cable length depends on how far you have placed your internet device. Ethernet connections eliminate the need for catching WiFi signals. You can also place the WiFi device far from your TV. 

Try Factory Resetting Your Hisense TV 

This method should be your final shot at troubleshooting your WiFi connection problems. You may proceed to the factory reset option if none of the listed ways work. Before I mention the steps to do it, you may want to know a few things about factory resetting your TV first. 

The factory reset option can restore your TV’s interface to its default state. You may lose your system data, including app settings, media files, and preferences. If you like to customise your TV’s controls, you may want to note your preferences before hitting the factory reset option. 

Here are the steps to factory reset your Hisense TV. 

  1. Open the Settings from your Hisense TV home screen.
  2. Click on the About TV option from the Settings. 
  3. Locate the Factory Reset option and click on it. 

Once you click on Factory Reset, your TV will initiate the process to restore its default settings. Interestingly factory resetting is also one of the fixes for Hisense tv not turning on.

FAQs

Q1. Why is my Hisense not picking up WiFi 5GHz? 

Answer – Your Hisense TV may not pick up the WiFi 5GHz bandwidth for several reasons. It may be due to your TV not supporting the 5GHz bandwidth. Other causes include outdated WiFi adapter drivers or unsupportive WiFi routers. 

Q2. Why is my Hisense Roku TV losing internet connection? 

Answer – Your Hisense Roku TV not connecting to WiFi may be due to internet quality problems. It may be due to the poor speed and quality of your internet. You may also face the problem due to placing your WiFi router far from your Hisense TV. You may try placing the WiFi router near your TV to resolve the connection problems and apply basic troubleshooting methods to resolve the issue of your Hisense Roku TV not connecting to WiFi. 

Q3. Why my Hisense TV won’t connect to WiFi due to timeout? 

Answer – You can resolve your Hisense TV connection timeout problems by performing a network reset on your TV. To do this, you can access the Settings on your TV, press the General option, and then click on Network. After that, you can select Network Status and click on Network Reset from the menu. This method can resolve your connection timeout problems. 

The Takeaway 

The methods described above can help you work your way around resolving the WiFi connection problems with your Hisense TV. You can try the basic methods first to rule out minor errors. However, if none of the basic techniques help, you may opt for resetting options or seek help from the customer support team. 

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