How to Fix Hulu Not Working on Roku TV

Roku, as an open streaming platform, allows publishers and developers to use it to expand their audience. The Roku OS was created specifically for streaming and is compatible with almost all Roku devices.

Roku is already installed on over 41 million devices across the United States. Channels are the applications that stream your media on the Roku platform. In the fourth quarter of 2021, Hulu had 43.8 million subscribers. But problems can arise anywhere, anytime.

I was casually visiting a few friends over the weekend, and one of them complained about Hulu not working on their Roku tv. Since I have done quite a bit of research on Roku like HBO max not working on Roku or Sling issues on Roku, I knew I could help them with Hulu Roku issues too. And this article is just about that – how to fix Hulu issues on Roku.

8 Most Effective Ways to Fix Hulu Not Working on Roku

The following are some of the most effective, tried-and-true techniques for quickly resolving Hulu on Roku issues:

1. Make Sure You’re using a Device that’s Compatible.

Hulu has decided to only work on the most modern Roku devices as of recent updates. Verify that your Roku device is compatible with Hulu. If you’ve owned your Roku device for a while, it’s conceivable that the most recent Hulu app for Roku no longer supports it. Confirm which version of the app your model supports and whether you’ll need to update your firmware to keep using it. They’ve posted a list of gadgets that work with the various Roku models. The following is a list of the items on the list:

• Roku Express and Express+ are two different types of Roku devices.
• Premiere and Premiere+ on Roku
• Roku 3 and 4
• Streaming Stick (model 3600 or later)
• Roku 2 (model 4210)
• Roku ultra
• Roku tv

If you’re unsure what system you have, check the following steps to identify Roku’s model number.

1. Head to Roku’s settings.
   
2. Now, go to the system.
3. Under the section of System Info, your Roku’s model number along with the Device ID will be mentioned there.
   
   And, if the model isn’t compatible, one can always upgrade the settings and update their settings.

2. Check the Internet Connection Speed

Make sure your Roku is connected to the internet. If your internet connection is facing any issues, the Hulu app may become stuck, and the app may not load. To make sure you’re connected, and the signal strength is appropriate, go to Settings > Network > Check connection.

Troubleshoot your router if you’ve lost internet access. The internet speed reduces dramatically if too many devices are connected. If Hulu keeps freezing on Roku, you must check the speed of internet connection on your Roku TV. Nothing less than ‘excellent’ or ‘good’ is acceptable for loading Hulu smoothly on Roku Tv.

If your model is one of the ones listed above, check your internet connection to see if it is working properly.

1. you need a bare minimum of 3 Mbps for standard-definition content and 16 Mbps for 4K content.
2. You can always check your video streaming speed on various links like Speedtest or Fast.com etc.
3. If the speed isn’t optimum, you’ll need to restart the internet or contact your internet service provider.

After you restart your router/modem, connect your Roku afresh with the Wi-Fi set up. It will refresh and reset any glitches if any happened during the connection. For connecting your Roku TV once again with the Wi-Fi, follow the steps mentioned below:

1. Open Settings on your Roku TV and click on Network.
2. Click when you see ‘Setup Connection’. Roku will automatically detect the nearest wireless connection present
   .
3. Click when you see your network connection. Enter its password and your Roku TV will connect to the network with a fresh start. This should have removed any bugs which caused Hulu Not loading on Roku.
   

3. Troubleshoot Issues with Playback

Hulu playback errors occur when the application is unable to communicate with the Hulu servers or the Hulu servers are unable to provide a video stream. Check to see whether Hulu is unavailable. Once you’ve ruled out a connectivity issue at your end, check to see if the problem is a Hulu-wide issue. Hulu’s Twitter support account or an app outage site will help you figure out if it’s a platform-wide issue.

While in most cases, Hulu will provide an error code that can help you track down the issue. But sometimes, you might only get playback failure messages; then, you need to start with the basics, like checking your internet connection, and take it ahead from there.

4. Add the Hulu Channel Again.

Sometimes, the answers to the problems are pretty simple. When you have explored all the other reasons for Hulu not working on Roku, one of the best ways is to uninstall and reinstall the channel. If the Hulu channel doesn’t refresh or that procedure doesn’t work, you can clear the device’s memory by removing the app and restarting your Roku. After that, you can install the channel and give it another shot.

To test if it makes a difference-

1. uninstall and reinstall the Hulu channel on your Roku device.
2. In most cases, this simple step would be the saviour.

Note: Roku recommends restarting your Roku after deleting a troublesome channel and before adding it back to your device as a best practice.

5. Update the System

Similar to the last point, one of the quickest ways to troubleshoot the streaming issue is to update the system. As there may be new system updates or bug fixes that are creating a hurdle. Make sure your Roku system is up to date. If your problem is limited to the Hulu channel, this step may not be necessary, but it’s always a good idea to make sure your equipment is up to current standards. Check for a system update in Settings > System and install it if one is available.

Follow this quick step-by-step guide to help you to update your Roku firmware in no time.

Here’s how to do it:

1. Press the Home button on your Roku remote. To get to Roku’s home screen.
2. On the left side of the screen, select the option of settings.
3. Next choose the option for system update, here you will see the Roku OS that you are using at the moment along with the last updated date.
4. Select check now to check for any manually available updates.
5. Roku will automatically run a check and if there is any update available it will download and install it.

6. Roku Soft Reset:

A soft reset is like an extended reboot. It closes all applications and clears the data in the RAM. However any unsaved data that is being used currently by the application will be deleted, but data saved on the hard drive will not be affected by this soft reset. Hence the soft reset will help to mitigate the problem of Hulu not working on the Roku Tv.

To gently reset Roku, follow the steps below:

1. Press the home button on the Roku remote 5 times.
2. Now hit Up twice, then the rewind button.
3. Wait a few minutes after pressing the fast forward button twice.
4. Now launch the Hulu app and check to see whether it’s working.

7. Perform a Roku Hard Reset

Performing a hard reset on any device is different than simply restarting it. When the factory settings are reset, all the saved preferences, credentials and login information are erased. The TV restarts with the original settings it had when you brought it home. Since the issue you are dealing with is a tricky one, I would recommend a ‘factory reset’ at this point of the troubleshooting stage.

Here are the steps

1. Press home on the Roku remote
   
2. Activate your Roku device and navigate to the settings menu.
3. Go to the system and select Advanced settings.
4. Now, go to Factory Reset and look at the settings.
5. Wait for the reset to complete before attempting to launch Hulu again.

8. Hulu’s Customer Support

If nothing seems to work, I recommend contacting Hulu Customer Service and Support to figure out what the main problem is with the streaming service. Here how you can contact Hulu’s customer service department .

1. If none of the other options work, contact Hulu support for assistance. They may have been tinkering with your model, the Hulu app development, and the current firmware version to resolve this issue.
2. By tapping the home button five times and then the back button five times, you can also provide them with a tracking code connected with the problem.
3. This code may offer additional information about the loading or crashing problem you’re having.

Sound Not Working On Hulu Roku

Probable Causes Why Sound is Not Working on Hulu App

• Your remote volume may be turned down or turned off. You can always turn it up.
• Your speakers may be turned off. Simple! Let’s turn it on.
• And the Volume mode is set to Night or Leveling, which can also be reset to optimum mode.
• With the Roku mobile app, private listening is enabled for headphones-only listening. You can check the settings and reset them according to the listening device you are using.

Check the app’s support site for particular if you’re having sound troubles with just one app. If the sound is only missing from the Roku menu, make sure the menu volume isn’t turned off. To increase the loudness of the menu, go to Settings > Audio > Menu volume.

Some Possible Causes for your Roku TV’s Unexpected Loss of Sound Include:

• A sluggish network connection because of low internet bandwidth.
• Cables that are strewn about.
• A flaw in a software update.
• Hardware that isn’t working properly or isn’t updated.
• The aforementioned issues are easily dealt with by upgrading the network connection and updating the software and hardware that are in use.

The aforementioned issues are easily dealt with by upgrading the network connection and updating the software and hardware that are in use.

When a Roku TV loses sound repeatedly and takes multiple soft or hard reboots to restore sound, it could be faulty and may require additional support from the TV manufacturer.

Solutions to Fix the Sound Issue on Hulu

A. Uninstall and Reinstall the Hulu Channel:

Sometimes updating the Hulu application and even Roku may not suffice. Then perhaps the problem could be with the Hulu installation files . In this case some files are corrupted while using and may not be able to be salvaged by a simple update. In such a scenario the best bet is to uninstall and then reinstall the Hulu channel. You can follow the instructions given:

• From Roku’s overlay on your Tv screen choose the Hulu App.
• Press * on the Roku remote and press Remove channel.
• You need to power cycle the device by powering it off for a few minutes.
• Next go on to the Roku channel store and search for Hulu and add the channel.

B. Check the HDMI Connection

• Another reason that your Hulu app has no audio while playing on your Roku device is a faulty HDMI cable. Go ahead and most importantly check if the cable has been plugged in in both ports for the TV and the Roku device.
• You can use an HDMI extender if your original cable is too short.
• If you are like me and are using a composite cable to your television, then ensure that the connector is plugged into the correct ports for the Tv and Roku.

C. Reboot your Device

One of the most common fixes that we tend to not use, because of the sheer simplicity it brings forth is carrying out a simple reboot. Try rebooting you Tv and check if the problem is fixed.

D. Using External Speakers

Try connecting the audio of your tv to an external speaker, that could be your Home pod or Alexa or any Bluetooth speaker. If it plays the audio while connected to the external speaker, then the underlying issue could be with your TV speakers.

Additional Information on Hulu Issues on Roku

What to do When Hulu is Not Loading –

1. This problem could be caused by a poor internet connection, so that’s a good place to start, especially if you’re having troubles with other Roku apps.
2. Another issue could be that your Roku is no longer compatible with Hulu. The most recent version of the Hulu app for Roku and the most recent version of the Hulu feature set is available on newer Roku streaming devices and TVs. After a certain time, you may not be able to start or utilize Hulu if you have an older Roku device.
3. Your Roku device may also require an upgrade to the most recent Roku OS, or a system reset. In a nutshell, as you read above, these and many more possible issues with Hulu not working on Roku have been fixed. Quick! Easy! And simple!

How to Fix Hulu Constantly Crashing on Roku –

1. The most common cause of Hulu crashing on Roku is an out-of-date or corrupted app. If you’re not having problems with other channels and aren’t seeing any playback errors, it’s a good bet that the Hulu channel needs some attention.
2. Checking for a Hulu channel change is the simplest solution. If an update for the Hulu channel isn’t available, it’s time to uninstall it and reinstall it.

How to Reset Hulu on Roku –

1. Locate the Hulu app on your Roku device.
2. Press the start button on your remote to show a menu of channel options.
3. Restart the app.
4. Select the Remove channel option.
5. Then, go to Settings > System
6. Now, restart your Roku.
7. Reinstall the Hulu channel after rebooting the system.

FAQs

Q1. Why isn’t Hulu available on my Roku device?

Answer – Hulu frequently encounters challenges on Roku, one of which is that Hulu does not work on Roku. There are numerous reasons behind this, including connectivity troubles, Hulu’s incompatibility with the new Roku device, etc. I have covered fixes for all the reasons above.

Q.2 Why isn’t Hulu playing?

Answer – If Hulu isn’t playing check if the app is up to date or if the cache and additional data have been deleted. If the problem remains, restart your internet connection or your device.

Q3. How can I keep Hulu up to date on my Roku?

Answer – To update the Hulu app on your Roku device, go to Settings, then System and System Updates from the Roku main menu. Press OK after selecting Check Now.

Q4. How to update Hulu on Roku?

Answer – For updating the Hulu app on Roku TV, follow these steps
a) Refresh the Hulu channel. All Roku channels must be updated on a regular basis.
b) To check for system-specific updates, go to Hulu’s support webpage. You may also manually check for updates on Roku by selecting the Hulu app, tapping the star button on the remote.
c) Select ‘Check for updates.

Conclusion

The majority of fixes for Hulu not working on Roku are straightforward. In most cases, a simple modem reset or an update to the Hulu app or the Roku device itself will restore your ability to stream all of your favorite Hulu shows on the Roku device.

I hope this information was helpful in resolving your “Hulu not working on Roku” problem. If you use the tricks described above, you should be able to stream your TV episode or movie without any problems. Until next time, take care!