Learn How to Turn On & Off Closed Captions on Spectrum TV

If you are a Spectrum TV user and not a big fan of closed captions, I am sure you would have thought about turning off closed captions black box at some point in time. And if you have and were unsuccessful then this article will show you step-by-step instructions on how to turn off closed captions on Spectrum TV. 

Spectrum TV offers you access to various prominent networks including NBC, FOX, CBS, ABC, etc., and too with no additional charges. It also includes thousands of TV shows and movies. 

Learn How to Turn off Closed Caption on Spectrum TV

How to Turn On & Off Closed Caption On Spectrum Remote

For those of you who are not native speakers and find it difficult to understand the accent of the actors would want to get closed captions On Spectrum.

On the other hand, if you don’t have any difficulty in understanding the accent and don’t want any hindrance in the viewing experience, you would want to turn off subtitles on Spectrum.

The process for turning on or off closed captions is essentially the same. Below I have listed step-by-step instructions.

How to Turn On & Off Closed Caption On Spectrum Remote

Step I: First, access your TV remote, and tap on the Menu button.

Step II: Scroll down, using the arrow keys of your remote, and click on Highlight Settings, then Support, and select OK.

Step III: You’ll find the Accessibility section, click there and then select closed captioning from there.

Step IV: You can see the Turn ON or Turn OFF options now, and can operate them accordingly.

Step V: Once, you click on either Turn ON or Turn OFF, the Save button will be highlighted, press OK.

In case you want to customize your Closed Captions Settings, apply the following steps:

Step I: Go back to the Accessibility option.

Step II: Click on Closed Captions, and now you’ll be able to edit their text, color, and presentation.

Step III: After editing, make sure to tap on the Save button, and click OK, on your TV remote.

Spectrum Closed Captioning Not Working?

Well, there are various instances when you’ll see that the Spectrum closed captioning is not working properly. I personally haven’t faced this situation before, but I’ve seen people going through this. Though, there’s nothing much to panic about, as these issues can be solved too. I have listed 4 different ways to solve this issue.

Enable the Closed Captioning Option from the Box

This method is to be used only if you are using a cable box with the TV as well as an HDMI connection. In most likelihood, this will sort out the problem of closed captioning not working properly on Spectrum. 

Here’s how to do it:

Step I: Access the Home screen on your TV, and navigate to Settings.

Step II: Scroll down a little bit, and you’ll find the Preferences section. Click there.

Step III: Access the TV Options section, and select captioning. It will turn the closed captioning ON.

Apply Cold Reboot

If you’re wondering how to take subtitles off spectrum tv, or turn it ON, cold rebooting is one of the effective options for the same. It is much like the power cycle method. If you have read my earlier articles, like YouTube Not Working On Firestick and Disney Plus Not Working on Fire Stick, I have mentioned the power cycle technique multiple times. Well, applying cold reboot to the cable, most of the times users have found themselves out of the closed captions’ subtitles not working issue.

Apply Cold Reboot

Here’s how to do it:

Step I: First, switch off your cable box, and unplug it from the power socket.

Step II: Keep the cable adapter unplugged from the power outlet for at least 5 minutes.Step III: After waiting for five minutes, switch the cable adapter back to the power socket, and see if the closed captioning is working properly or not.

Contact the Accessibility Center

If you’re unable to bring back the closed captions, even after applying the above two fixes, it is recommended to contact the accessibility center. 

They are sure to sort out of the closed captions not working problem, and you’ll be able to enjoy your Spectrum TV app experience to its fullest. Before contacting them, all you need is your account number, as well as the channels where the closed captions are not portrayed.

Call the Customer Care

However, if the accessibility center fails to help you, the only option you have is to call customer care. Customer care will initiate the signal and drop line test. Remember not to reboot your cable box or modem for a minimum of 6 hours before you contact the customer care.

Spectrum will send a technician to your place, who will tune the stations and optimize the closed captioning option, and diagnose other problems if any, and will apply the fixes accordingly.

FAQs

Q1. What is Spectrum TV and how does it work?

Answer – The Spectrum Tv app is primarily a mobile application, offering the access to watch live TV as well as on demand shows and movies, with no additional charges from your device. You can also see it on the big screen, i.e., on your TV, to have a greater experience.

Q2. Where is the cc button on the spectrum remote?

Answer – To turn on or off the closed captions via your spectrum remote, you need to navigate to your TV Settings, then access the Support section and click on Accessibility. From there, you’ll be able to operate the closed captions/ subtitles accordingly.

Q3. How to turn off closed caption on charter remote?

Answer – Turning off the closed captions via charter remote is the same process as for the spectrum one.

  • Tap on the Menu button of your remote.
  • Now navigate to the Highlight Settings, click Support, and select OK.
  • Click on Accessibility, and select Closed Captioning.
  • Now, you will be able to turn on and off the closed captions and can operate them accordingly.
  • Step V: Just ensure to tap on the Save button and, press OK, after you go for either Turn ON or Turn OFF.

Q4. How can I watch Spectrum TV?

Answer – You need to download the Spectrum TV app from the store to your device, and should have a good internet or Wifi connection to run it smoothly. Spectrum TV runs on almost all the devices including Android, Samsung Smart TV, iOS, Apple TV, Roku, etc.

Conclusion

So that’s all for today guys. Hope you have understood how to turn on and off closed captions on the Spectrum TV. 

I am also sure that if you face a situation where closed captions are not working properly, then the fixes shared in the article above will help you resolve the issue.Do let me know in the comments section if you know of any other fix.

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