Why Does Crunchyroll Keep Logging Me Out? 5 Reasons & Their Fixes

Are you one of those who binge watch Crunchyroll for your daily dose of anime? If yes, then I am sure you would have faced a situation where you would have been logged out frequently by the app. If yes, then this article is just for you. I will list down the reasons and their fixes and put to rest the question – “why does Crunchyroll keep logging me out?” 

If you have read my article on 6 Ways to Watch Crunchyroll on Samsung TV, you will be aware of what Crunchyroll is. Crunchyroll is an American company that is mainly popular for streaming Anime. It offers over 1,000 titles along with 30,000 Anime episodes. Besides, it also streams Manga and Dorama shows.

Millions of people worldwide use Crunchyroll to see their favorite Anime shows, but one common problem that they face sometimes is that of logout i.e. Crunchyroll will keep on logging you out. There are various reasons why this might be happening but the good news is that you can fix the problem yourself. 

So let’s dive deep into the problem.

Why Does Crunchyroll Keep Logging Me Out? 5 Reasons & Their Fixes

Here are the most common reasons why Crunchyroll might be logging you out. Also, check out the fixes mentioned with them.

Poor Internet Connection

The most common reason why Crunchyroll might log you out frequently is a poor internet connection. If your connection is unstable, the device or app will undoubtedly not be able to show your favorite shows smoothly.

If the internet connection keeps connecting and disconnecting frequently or resets itself, then blaming Crunchyroll for logging you out might not be the right thing. A simpler solution in this case would be to change the network and then try.

Syncing Issues

Syncing is also another significant issue when Crunchyroll might log you out frequently. 

If the Crunchyroll app is synced with other devices, and if the video is paused there, your Crunchyroll will have the same effect. It can get logged out in this way too. You need to fix this, by going to the Crunchyroll settings, which I have discussed later in the article.

Fixing the Syncing Issues

Apply the following steps mentioned below to fix the syncing issues.

• Step I: First, open the Crunchyroll app on your device, and navigate to Crunchyroll Settings.

• Step I: You will find a list of devices from where you need to delete the device that you synced earlier with your Crunchyroll account.

• Step III: After deleting, wait for a minimum of 15 minutes, shutting your streaming app and device off.

• Step IV: Now, add your device again to enjoy your shows freely.

Excessive Cache and Data

One of the significant factors behind Crunchyroll logging you out frequently is the excessive cache and data in the app.

If your app has too much cache and data on it, it will certainly not work properly, and hence your shows will either run too slowly or won’t work at all, thus crashing the app, and you’ll get logged out. 

For this, clearing the cache from your Crunchyroll app is necessary.

Learn the Process of Clearing Cache on Crunchyroll

Following steps will help you clear the cache.

• Step I: If you see Crunchyroll on your smart TV, go to Settings by using your TV remote.

• Step II: Scroll downward with the help of your remote’s arrow keys and click on Application Settings.

• Step III: Scroll down, and you will find Crunchyroll, click on it.

• Step IV: Click on Clear Cache, and your app will start to run smoothly again.

Crunchyroll has Malfunctioned

Another reason why the Crunchyroll app might be logging you out is that it has malfunctioned. Your Crunchyroll app can malfunction for various reasons including site issues, internet server breaking down, improper VPN settings, Ad-blocker interferences, etc.

If your Crunchyroll has malfunctioned or has a bug inside it, it will undoubtedly force the app to log out and then shut. But don’t worry. There are multiple solutions to deal with this specific issue, which I have given below.

Fixing a Malfunctioned Crunchyroll

If your Crunchyroll app has malfunctioned, there are multiple fixes that you can apply. Check out the following:

• Try an older version if available – In many cases, an older version of the app works better and is found to have fewer bugs compared to the newer version. If available, try an older version if you see that the newer one is not working properly.
  
  While the operating system of your device will recommend you to download a particular version of Crunchyroll like if v2.1, you will need v.1.1 to roll back, despite the specifications state for the requirements of the device will be different.

• Uninstalling and Reinstalling Again – Uninstalling and reinstalling your Crunchyroll app again on your device is one of the common fixes if it has malfunctioned. 
  
  Though this isn’t assured that it will work for every user but it does the trick for most cases. If your Crunchyroll app has bugs in it, installing and reinstalling the app will take care of them.

• Use the Crunchyroll Extension – One of the best solutions for your Crunchyroll app logging you out is a Crunchyroll extension. You don’t have to download the app and stream it directly to the TV, but you can go to the browser, access the Crunchyroll browser extension, go to its official website, and see your shows smoothly.
  
  
  
  Instead, you can also run the Crunchyroll app on your mobile and cast it to your TV to enjoy it on the big screen.

App out of Date

Another common reason why Crunchyroll app might be logging you out is that the app is not up to date. If your TV is not of the latest version, it will also force your Crunchyroll app to shut down. Stick to the newest version from the Play Store to avoid getting disturbances by such issues.

As I discussed in the Reasons section, these problems are generally very minor; hence fixing them might not take a significant amount of time or effort. Apply the solutions I have mentioned above, and enjoy your shows with ease.

Factory Reset your Device

 If all the solutions mentioned above fail to fix your issue, try factory resetting your device. Crunchyroll might have no problem running your favorite Anime shows, but your streaming device does, for which factory resetting is necessary for fixing it. Generally, the way to factory reset differs from one device to another, but the basic process remains the same.

Here’s How:

• Step I: First, power on your TV, use your remote, and tap the Menu button.

• Step II: Scroll down with your remote arrow keys, and click on Support. From there, choose Self-Diagnosis, and then enter.

• Step III: From the Self-Diagnosis section, choose Reset and enter your security PIN.

• Step IV: The process will be completed with the TV getting ON and OFF, displaying the setup screen.

FAQs

Q1. How do you log out of the Crunchyroll App?

Answer – To log out from your Crunchyroll App, you need to use the control pad or your TV remote to navigate to the top right corner, click on the options bar, and tap on the logout. After you get logged out, press the A button, after which Crunchyroll will display the Welcome Screen.

Q2. Is creating an account on Crunchyroll safe?
Answer – Yes. Creating an account on Crunchyroll to see your favorite Anime shows is safe. Crunchyroll owns the rights to the shows on its site; hence it is risk-free. If you desire to watch the shows without ads, you need a monthly subscription charge.

Final Words

So that’s all for today, guys. Though it can be very frustrating when Crunchyroll keeps logging you out when you are in the middle of a binge session, there is no need to panic.

Simply apply the techniques I mentioned above and enjoy the streaming service with ease. Also, let me know in the comment box if you know other hacks to solve this issue when Crunchyroll logs you out.