<\/figure>\n\n\n\nHere’s how to do it:<\/strong><\/p>\n\n\n\nStep I:<\/strong> First, switch off your cable box, and unplug it from the power socket.<\/p>\n\n\n\nStep II:<\/strong> Keep the cable adapter unplugged from the power outlet for at least 5 minutes.Step III:<\/strong> After waiting for five minutes, switch the cable adapter back to the power socket, and see if the closed captioning is working properly or not.<\/p>\n\n\n\nContact the Accessibility Center<\/strong><\/h3>\n\n\n\nIf you’re unable to bring back the closed captions, even after applying the above two fixes, it is recommended to contact the accessibility center. <\/p>\n\n\n\n
They are sure to sort out of the closed captions not working problem, and you’ll be able to enjoy your Spectrum TV app experience to its fullest. Before contacting them, all you need is your account number, as well as the channels where the closed captions are not portrayed.<\/p>\n\n\n\n
Call the Customer Care<\/strong><\/h3>\n\n\n\nHowever, if the accessibility center fails to help you, the only option you have is to call customer care. Customer care will initiate the signal and drop line test. Remember not to reboot your cable box or modem for a minimum of 6 hours before you contact the customer care.<\/p>\n\n\n\n
Spectrum will send a technician to your place, who will tune the stations and optimize the closed captioning option, and diagnose other problems if any, and will apply the fixes accordingly.<\/p>\n\n\n\n
FAQs<\/strong><\/h2>\n\n\n\nQ1. What is Spectrum TV and how does it work?<\/strong><\/p>\n\n\n\nAnswer –<\/strong> The Spectrum Tv app is primarily a mobile application, offering the access to watch live TV as well as on demand shows and movies, with no additional charges from your device. You can also see it on the big screen, i.e., on your TV, to have a greater experience.<\/p>\n\n\n\nQ2. Where is the cc button on the spectrum remote?<\/strong><\/p>\n\n\n\nAnswer –<\/strong> To turn on or off the closed captions via your spectrum remote, you need to navigate to your TV Settings<\/strong>, then access the Support section and click on Accessibility<\/strong>. From there, you’ll be able to operate the closed captions\/ subtitles accordingly.<\/p>\n\n\n\nQ3. How to turn off closed caption on charter remote?<\/strong><\/p>\n\n\n\nAnswer –<\/strong> Turning off the closed captions via charter remote is the same process as for the spectrum one.<\/p>\n\n\n\nTap on the Menu<\/strong> button of your remote.<\/li>Now navigate to the Highlight Settings<\/strong>, click Support<\/strong>, and select OK<\/strong>.<\/li>Click on Accessibility<\/strong>, and select Closed Captioning<\/strong>.<\/li>Now, you will be able to turn on<\/strong> and off<\/strong> the closed captions and can operate them accordingly.<\/li>Step V:<\/strong> Just ensure to tap on the Save button<\/strong> and, press OK<\/strong>, after you go for either Turn ON<\/strong> or Turn OFF.<\/strong><\/li><\/ul>\n\n\n\nQ4. How can I watch Spectrum TV?<\/strong><\/p>\n\n\n\nAnswer –<\/strong> You need to download the Spectrum TV app from the store to your device, and should have a good internet or Wifi connection to run it smoothly. Spectrum TV runs on almost all the devices including Android, Samsung Smart TV, iOS, Apple TV, Roku, etc.<\/p>\n\n\n\n