{"id":6471,"date":"2022-08-03T03:41:25","date_gmt":"2022-08-02T22:11:25","guid":{"rendered":"https:\/\/bringuptodate.com\/?p=6471"},"modified":"2022-08-03T09:52:04","modified_gmt":"2022-08-03T04:22:04","slug":"unable-to-connect-to-samsung-server","status":"publish","type":"post","link":"https:\/\/bringuptodate.com\/unable-to-connect-to-samsung-server\/","title":{"rendered":"Unable to Connect to Samsung Server?"},"content":{"rendered":"\n

Sometimes, all you want to do is sit back and enjoy a movie or a TV show, but when you are unable to connect to Samsung server,<\/strong> it is enough to kill your mood. I’ve faced this situation multiple times, and I’ve even talked about whether a smart TV will work without an internet connection<\/a>. You know, since you will want to watch something while you rest and rewind.<\/p>\n\n\n\n

However, if you’re hell-bent on watching some Netflix on your Samsung TV and are facing this issue, I have some good news for you. These problems are extremely common, and if you follow a series of simple steps, you won’t have to encounter the “unable to connect to Samsung server 189<\/strong>” error again. <\/p>\n\n\n\n

There are a few reasons why you keep running into the “unable to connect to Samsung server” error. Sometimes, there is a problem with the SmartHub password; sometimes, it’s the wrong DNS. What’s more, your firmware might be in dire need of an upgrade. Corrupted data can also create connectivity problems, and the internet speed is another affecting factor. Finally, it could just be that the server is just offline. <\/strong><\/p>\n\n\n\n

So, the next time you come across the dreaded “the Samsung server not responding”<\/strong> or “Samsung TV won’t connect to server<\/strong>” error messages, don’t worry. There are a few things you can do, which I will get into here. First of all, check if the server is offline. If everything is fine, you can try closing one of the running applications, and restarting the system again. If that too doesn’t help, you can try updating the security software or contacting Samsung<\/a> for more help. <\/p>\n\n\n\n

Samsung TV Can’t Connect to Server: Some Common Errors <\/strong><\/h2>\n\n\n\n

SmartHub Password Problems<\/strong><\/h3>\n\n\n\n
\"SmartHub<\/figure>\n\n\n\n

“James, my Samsung TV says ‘unable to connect to Samsung server.’” I hear you. A lot of these problems can be traced back to a SmartHub password. If you are having issues connecting to the server, try changing your password<\/a>. Nine times out of ten, this is the solution. Make sure the password is simple, and easy to remember. <\/p>\n\n\n\n

Incorrect DNS<\/strong><\/h3>\n\n\n\n

Sometimes you receive the “Samsung TV not connecting to server<\/strong>” error message due to an incorrect DNS. It is annoying but these modern TVs are equipped with various DNS settings. To make sure you have the right DNS settings, use a website like WhatIsMyIP <\/a>to find out what your DNS settings are and then change them if needed on your Samsung TV. <\/p>\n\n\n\n

Firmware Needs an Update <\/strong><\/h3>\n\n\n\n

In my experience, outdated firmware is one of the main reasons for your TV being unable to connect to Samsung server. Outdated firmware can create compatibility issues for a smart TV, especially when it comes to new streaming media protocols. <\/p>\n\n\n\n

Corrupted Data <\/strong><\/h3>\n\n\n\n

Bugs in your SmartHub can result in internal data corruption. If you are using a SmartHub, make sure it is updated to the latest update to ensure that it’s free of bugs. Sometimes, you experience a loss of the SmartHub data. The information should be backed up and restored. <\/p>\n\n\n\n

Slow Internet Connection<\/strong><\/h3>\n\n\n\n

A slow or unstable internet connection is also a problem and might be why you’re receiving the “Samsung server not responding<\/strong>” error message. The best thing you can do is switch to a faster or a more stable internet connection and see if that works for you. <\/p>\n\n\n\n

Some Quick Fixes <\/strong><\/h2>\n\n\n\n

When you receive the “unable to connect to the Samsung server 189” error message<\/strong> on your Samsung smart TV, there’s no need to panic. Instead, you can follow the steps mentioned here to troubleshoot the problem.<\/p>\n\n\n\n

Check Your Internet Connection<\/strong><\/h3>\n\n\n\n

As we have discussed above, one of the common reasons your Samsung TV is unable to connect to the internet is a weak Wi-Fi signal. It can also happen due to a faulty router. There are two options here. You can either switch to a different Wi-Fi network, or you can use an ethernet wired network. <\/p>\n\n\n\n

Sometimes, these issues arise only when you try to connect to your Smart TV. If you suspect something similar, try using a different device like a phone or a laptop. If those devices connect to the internet, then there aren’t any issues with the Wi-Fi signals or the internet router. Here, it’s time to check the smart TV.<\/p>\n\n\n\n

\"Check<\/figure>\n\n\n\n

Try a Soft Reset <\/strong><\/h3>\n\n\n\n

To be honest, there isn’t too much difference between a soft and a hard reset. I always do it every time my Samsung TV has issues. The great thing is, it doesn’t need any unplugging. Also, when soft resetting your system, you don’t have to worry about losing your valuable data. <\/p>\n\n\n\n

Here are a few simple steps I follow every time I soft reset my Samsung TV, and I advise you to do the same. <\/p>\n\n\n\n