{"id":6692,"date":"2022-08-08T14:35:22","date_gmt":"2022-08-08T09:05:22","guid":{"rendered":"https:\/\/bringuptodate.com\/?p=6692"},"modified":"2022-08-10T09:40:23","modified_gmt":"2022-08-10T04:10:23","slug":"schlage-lock-not-working","status":"publish","type":"post","link":"https:\/\/bringuptodate.com\/schlage-lock-not-working\/","title":{"rendered":"Schlage Lock Not Working? Here\u2019s How To Fix It!"},"content":{"rendered":"\n

Whether it is twenty miles down the road or two thousand miles away from home, it is common for you to have anxiety pangs about whether or not you have turned off the gas, drawn the curtains, switched off the lights, and locked the door of the house before leaving. Thankfully, with the innovation in smart home technology, we live in the times of motorized curtains<\/a>, smart door locks, and home automation systems. <\/p>\n\n\n\n

A smart lock is a step towards making our homes smart. A smart lock is not merely a lock that you can lock and unlock without a key, but a lock that connects with your home assistant and mobile apps so that you can practically lock or unlock your home from anywhere. So whether you hate carrying keys while getting late for work, need to set guest user codes for your Airbnb, or wish to avoid spending extra money for replacing keys for the house renters.<\/p>\n\n\n\n

I have Schlage locks installed at my home and I trust them so much that I made my sister install the same locks at her place a couple of months ago. Schlage is a technologically advanced door lock brand that has been around in American markets for over 100 years. These locks are popular due to their series of smart locks that come equipped with enhanced security features.<\/p>\n\n\n\n

If you are a Schlage user, it is common for Schlage users to face issues and have difficulty performing certain functions that are typically easy to troubleshoot. To fix the issues concerning your Schlage smart lock, ensure that your lock is installed properly and the vacation mode of your smart lock is deactivated. Depending upon the problem, you may have to power cycle your WiFi router, update your Schlage lock or reset your Schlage lock.<\/strong><\/p>\n\n\n\n

In this article, we will discuss some of these troubleshoots that help you fix your Schlage door lock in a few minutes.<\/p>\n\n\n\n

Type Of Schlage Locks<\/strong><\/h2>\n\n\n\n
\"Type<\/figure>\n\n\n\n

Schlage is one of the leading door lock brands, and they sell some of the best smart locks. There are three types of Schlage locks available, and each of these comes with different features.<\/p>\n\n\n\n

Schlage Connect Lock<\/strong><\/h3>\n\n\n\n

The Schlage Connect<\/a> lock combines the usual security system of a lock with advanced features to provide enhanced security of Z-Wave Plus. The locks work with Alexa, SmartThings, and other hubs, which makes them a great choice for most smart homes.<\/p>\n\n\n\n

\"Schlage<\/figure>\n\n\n\n

Schlage Encode Lock<\/strong><\/h3>\n\n\n\n

The Schlage Encode<\/a> lock is a WiFi-enabled lock. The built-in WiFi helps you to operate your lock from anywhere. You can pair your lock with either the Key by Amazon app or Schlage Home app and grant access to your trusted friends and family and also keep an eye on when your lock was accessed.<\/p>\n\n\n\n

\"Schlage<\/figure>\n\n\n\n

Schlage Sense Lock<\/strong><\/h3>\n\n\n\n

The Schlage Sense<\/a> lock comes with Bluetooth <\/sup>pairing technology and can be incorporated into the leading home automation systems. The locks also allow you to use the Schlage Home app to monitor your home from anywhere. <\/p>\n\n\n\n

\"Schlage<\/figure>\n\n\n\n

Common Issues With Schlage Locks<\/strong><\/h2>\n\n\n\n
\"Common<\/figure>\n\n\n\n

If you are a Schlage lock owner, you may have or might encounter an issue with your lock that made you think about why your Schlage lock is not working. Like any other electronic device, it is normal for smart locks to act faulty at times. I can assure you that you can rectify most of these issues by yourself by following some Schlage lock troubleshooting<\/strong> steps.<\/p>\n\n\n\n

Some of the major issues that Schlage lock users normally face are as follows.<\/p>\n\n\n\n

Schlage Lock’s Keypad Not Working<\/strong><\/h3>\n\n\n\n

The most common issue that people face with Schlage smart locks is the Schlage keypad not working. Usually, the issue arises due to the low batteries on the lock.<\/p>\n\n\n\n

Schlage Turn Lock Feature Not Working<\/strong><\/h3>\n\n\n\n

The turn lock or thumb turn feature allows you to lock your door from outside by rotating the thumb turn and pressing the Schlage button. The turn lock feature saves significant time for users as with the feature turned on, you will not have to enter the code to lock the door each time you leave home. The Schlage turn lock feature is likely to cause you trouble if your Schlage lock application is not updated. As a result, your Schlage lock won’t unlock.<\/strong><\/p>\n\n\n\n

Schlage Keypad Deadbolt Not Working<\/strong><\/h3>\n\n\n\n

The Schlage Sense smart locks have a deadbolt instead of a thumb turn. The lock uses Bluetooth to pair the lock with the smartphone. In case the Bluetooth connection between your lock and the device is not proper, you may end up facing issues with the auto lock feature of your Schlage lock.<\/p>\n\n\n\n

Schlage Programming Code Not Working<\/strong><\/h3>\n\n\n\n

The programming code of a Schlage lock is used to put the Schlage smart lock into programming mode. The code does not unlock the smart lock and only enables you to perform functions like changing or deleting the user code, activating or deactivating the vacation mode, etc. If the programming code of your Schlage lock is not working or you cannot remember the code, you will not be able to program your lock.<\/p>\n\n\n\n

Schlage Lock Won’t Connect To App.<\/strong><\/h3>\n\n\n\n

Many users complain about the issue of not being able to connect their Schlage locks to the Schlage or SmartThings app. In some cases, the issue may arise because your lock or the app is not updated. In other cases, the issues may be because of Bluetooth or WiFi-related issues.<\/p>\n\n\n\n

Schlage Keypad Not Lighting Up<\/strong><\/h3>\n\n\n\n

In the cases where your Schlage keypad is working but is not lighting up, the reason could be either an issue related to the settings or a hardware-related issue. Whatever the reason be, a Schlage keypad not lighting up will most probably result in the Schlage keypad not working.<\/strong><\/p>\n\n\n\n

Schlage Lock WiFi Issues<\/strong><\/h3>\n\n\n\n

If your internet connection is good, but your Schlage lock won’t connect to the WiFi, the reason could be the bandwidth. Some Schlage locks only connect to 2.4 GHz, so you won’t be able to connect them to 5GHz internet.<\/p>\n\n\n\n

How To Troubleshoot Your Schlage Locks?<\/strong><\/h2>\n\n\n\n
\"How<\/figure>\n\n\n\n

Whether you are facing an issue of the Schlage turn lock feature not working<\/strong> or the Schlage keypad not lighting up<\/strong>, no matter what is the issue that you are facing with your Schlage smart lock, in most cases, you should be able to troubleshoot the issue for yourself. While there is no one-size-fits-all solution to fix your Schlage smart lock not working issue, <\/strong>the following fixes will help you fix most of the issues related to your lock.<\/p>\n\n\n\n

Let’s discuss the Schlage lock troubleshooting <\/strong>steps one-by-one in detail.<\/p>\n\n\n\n

Ensure Entering The User Code Correctly<\/strong><\/h3>\n\n\n\n
\"Ensure<\/figure>\n\n\n\n

There are two types of lock codes that support the security system of Schlage door locks. The programming code is a default six-digit code used to put the Schlage smart lock into programming mode and does not unlock the smart lock. The user code is a 4-digit, routine code that works as the key to your home or office. Make sure that you are entering the correct code to open your door lock.<\/p>\n\n\n\n

You may set up to 19 user codes on your Schlage lock, from which one is the primary user code, and the rest are the guest codes. The user code of your Schlage smart lock must be different from the first four digits of the programming code. If your Schlage lock’s vacation mode is activated, you will be able to unlock your home using the primary user code. I have done a pretty extensive article on changing codes on Schlage lock<\/a>.<\/p>\n\n\n\n

Replace The Batteries Of Your Schlage Lock<\/strong><\/h3>\n\n\n\n
\"Replace<\/figure>\n\n\n\n

The most common reason why your Schlage lock won’t work<\/strong> is that the batteries of your smart lock are dead, and they need to be replaced. I recommend trying this Schlage keypad lock troubleshooting <\/strong>for most issues related to the locks. Schlage Lock battery replacement is a task that should not take more than a few minutes, and all you need to do the same are a Phillips-head screwdriver and a set of new batteries. <\/p>\n\n\n\n

Here’s how you can change the batteries of your Schlage lock in a few minutes.<\/p>\n\n\n\n