TCL is a pioneer brand in introducing Roku TV, which created a revolution in the arena of Smart TVs. It is an incredible feeling to play whatever you want to watch on your TV, whenever you want. You no longer have to check ‘what’s on the TV tonight?’ The very fact that TCL TV provides us with access to thousands of streaming options and hundreds of movies and TV episodes has indeed spoiled us. So, if there’s one odd day when our TCL TV won’t turn on, we go crazy.
That’s what happened with one of my close friends recently when he called me in a panic, telling me that his TCL Roku TV won’t turn on. Upon investigating the issue with his TCL Roku TV, I found out that the problem was related to the motherboard. But while helping him with the troubleshooting steps, I decided to write this article for my readers.
If your TCL TV won’t turn on, the first thing that you should do is to check the power supply. If that doesn’t work, then check for the worn out cables. If there is no issue with the power supply and the cables then try to soft and/or hard reset your TCL TV before seeking professional help.
The error that your TCL TV is exhibiting may be any, but following a systematic approach to fixing your TCL TV by overhauling your device from the most straightforward fix to the more complex ones. In this article, I will discuss each of these fixes, one by one, in detail.
8 Fixes To Try If Your TCL TV Won’t Turn On
If your TCL TV is acting nasty and ceases to turn on, you may feel you need to replace it. However, television not turning on can be the result of many causes. If your TCL TV doesn’t turn on, your TV may not be dead and you may be able to easily repair it.
This article will discuss some of the overhauling steps to run your TCL TV that won’t turn on.
1. Check For The Proper Power Supply
If your TCL Roku TV won’t turn on, there are chances that it is not getting the proper power supply. The underlying reason could be a faulty wall outlet. You can change the wall outlet to check if your TV works on another wall outlet. Alternatively, you can test the wall outlet where you plugged in your TV with either a multimeter or another device.
2. Check If The Power Cable Is Worn Out
Using gadgets for a long time often results in frayed wires and cables. If your TCL TV won’t turn on and your TV cables are frayed, you must check if there is internal damage in your cables. If you suspect internal damage, check with a local hardware store to assess the damage with specialized equipment. Replacing the frayed wires will help you turn on your TCL TV.
3. Check If The TCL Remote Is Working
The status light on the TCL TV signifies whether your TV is on or off. The status light turned on implies that your TCL Roku TV is on. Also, if your Smart TV isn’t powering on, the problem may not be with your TCL Roku TV at all. It is likely that the sensor or the batteries of your remote is not working, and hence, the Roku TV is not receiving the signal to power on. In my recent article about how to sync your Roku TV remote without the pairing button, I have listed the possible reasons why your Roku TV remote might be troubling you. In this case, you may use the power button on the TCL Roku TV to switch the TV on. If you still don’t see the status light turned on, you may try the next fix.
4. Check Whether the HDMI Cable is Connected Properly
If your TCL Roku TV makes noise but won’t turn on, there is a possibility that the actual issue is with the display and not with the Smart TV. To rule out this possibility, follow the given steps.
Step 1: Turn off your TCL Roku TV
Step 2: Remove the HDMI cable from its port.
Step 3: Ensure that the port does not accumulate dust, as dust in ports tends to break the circuit. You can clean the traces of dust in the port using a blow dryer.
Step 4: Wait for 15 seconds.
Step 5: Plug the HDMI cable back into the port
However, this method may help you resolve the issue of TCL Rou TV not turning on but making noise. Still, in case your HDMI cable is malfunctioning, replacing the cable is the only option that will resume the display on your TCL Roku TV.
5. Check For TCL TV Settings (Internal Timer)
I heard of an experience where the user almost called TCL customer service to repair his TCL Roku TV that would turn on but shut down until he realized that his TV had an active sleep timer. If you have children at home, it is quite possible that the sleep timer on your TV got activated accidentally. Hence, if your TCL Roku TV was working fine but started shutting down suddenly, ensure that you have the sleep timer off.
Here’s how you can do so,
Step 1: Go to the Roku TV Home.
Step 2: Select Settings.
Step 3: Turn off the Sleep Timer.
6. Soft Reset Your TCL TV
There is no reason you should not use this easy-peasy but handy method of soft resetting your TCL Roku TV. I would recommend you this fix if your TV turns on but makes noise or if your TV turns on but shuts down suddenly.
Soft reset does not affect the data or settings of your device, but closes all the applications, removes bugs, and clears caches.
Here’s how you can soft reset your TCL Roku TV,
Step 1: Hold the power button of your TCL Roku TV for about 10 seconds when it is on and let the TV turn off completely.
Step 2: Wait for about 30 seconds.
Step 3: Turn the TV on using the power button.
Soft resetting TCL Roku TV is one of the most popular solutions suggested to users on Quora and Reddit. Many users find this fix practical and useful.
7. Update The Software On Your TCL TV
As a result, your Smart TV may shut down suddenly when you turn it on. You can easily solve this issue by updating your Roku TV software to the latest version.
Step 1: Go to the Home Screen and select Settings
Step 2: Select System
Step 3: Select System Settings
Step 4: Click on Check Now. If an update is available, you will see a pop-up message.
Step 5: Press Update Now
After the pending update is complete, you should not face the issue of TCL Roku TV shutting down suddenly. However, if you still face the same problem, hard resetting your system is your last DIY resort.
8. Hard Reset Your TCL TV
If you had no luck with any of the above fixes, your final-ditch attempt to turn on your TCL Roku TV would be to reset your device.
Following are the steps to reset your TCL TV.
Step 1: Press the Settings button on your TV remote.
Step 2: Navigate to More Settings
Step 3: Select Device Preferences
Step 4: Click on Reset
Step 5: Select Factory Data Reset
Step 6: Choose Erase Everything
However, this step will erase any stored data and restore the system to the default settings. Hence, you should be able to initialize and set up your TCL Roku TV. If your TCL Roku TV still does not turn on, you must connect with TCL Customer Support.
Q1. Where is the status light of the TCL Roku TV located?
Answer – The status light of the TCL Roku TV is located at the bottom center of the TV. A status light turned on indicates that your device is turned on.
Q2. Where is the reset TCL Roku TV using the Roku remote?
Answer – The reset button of a Roku remote is located in the remote’s battery compartment.
Q3. My TCL TV turns on but shuts down after working for half an hour. What could be the possible reason, and how can I fix it?
Answer – If your TCL Roku TV shuts down after the same interval each time, there is a possibility that you have Sleep Timer turned on on your device. Turn off your Sleep Timer on Roku TV settings to stop your Roku TV from shutting down.
Q4. My TCL Roku TV won’t turn on after a short circuit. What should I do?
Answer – There is a possibility that either your wall outlet or the power cable of the TV has stopped functioning correctly after the short circuit. Test the functioning of both to rule out the possibility.
A TCL Roku TV can start malfunctioning because of many reasons. Having a Smart TV at home that won’t turn on can be disheartening and terrifying, but the fault doesn’t need to be significant. The article has listed several DIY methods that you can try if your TCL TV doesn’t turn on. If any of these fixes worked for you, write to me in the comment section.
As an engineering graduate (and a full-time layabout), I am always looking for smart technological innovations to make my life simpler and more automated so that I can be even lazier than usual.